INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

DO YOU SHIP INTERNATIONALLY

Yes! we do ship internationally to all continents in the world

WHAT SHIPPING METHODS ARE AVAILABLE

We ship both normal which is between 1 to 7 business days and express shipping which takes 24hrs

Return and Refund policy

Our Refund and return Policy 

We understand that sometimes things don’t work out as planned, and that’s why we offer a 15-day satisfaction guarantee on all of our products. If you’re not happy with your purchase for any reason, simply return it to us within 15 days of receipt for a full refund.

To be eligible for a refund, your product must be in its original condition, with all original packaging and instructions. You will also need to provide us with a copy of your receipt.

Once we receive your return, we will process your refund within 10 business days.

Exceptions to the Refund Policy

The following items are not eligible for a refund:

  • Products that have been used or damaged
  • Items that are not in their original condition
  • Products that do not have the original packaging or instructions
  • Goods that were purchased more than 30 days ago

How to Return a Product

To return a product, please contact us at [email protected] or call us.  We will provide you with a return shipping label and instructions on how to return your product.

Thank you for your understanding. We hope you’re happy with your purchase!

Here are some additional things to keep in mind about our refund policy:

  • You are responsible for the cost of shipping your return.
  • We will not refund the cost of shipping if you chose expedited shipping.
  • Refunds will be issued to the same payment method that was used to make the original purchase.
Discreet package

Benefits of Discreet Packaging

There are several benefits in using discreet packaging. Firstly, it helps to protect the privacy of the recipient. If someone sees a package that is clearly marked as containing adult products, for example, they may be curious or even judgmental. Discreet packaging helps to avoid this by keeping the contents a secret.

Secondly, this kind of packaging help to reduce the risk of theft. If a package is clearly marked as containing valuable or sensitive items, it may be more likely to be stolen. Discreet packaging helps to reduce this risk by making it less obvious what is inside the package.

Finally, discreet packaging can simply be more aesthetically pleasing. Not everyone wants to have a package that is clearly marked as containing adult products or other sensitive items sitting on their doorstep. Discreet packaging can help to avoid this by making the package look more like a standard delivery.

Types of Discreet Packaging

There are a variety of different types of discreet packaging available. Some of the most common types include:

  • Plain brown boxes: These are the most common type of discreet packaging. They are plain, unmarked boxes that do not reveal the contents of the package.
  • Unmarked postal boxes: There are another common type of discreet packaging. They are unmarked postal boxes that are often used to ship packages that are too large for a plain brown box.
  • Mailers: Mailers are a type of discreet packaging that is often used for shipping smaller items. They are typically made of a sturdy paper or plastic material, and they are often sealed with a tamper-evident seal.
  • Custom discreet packaging: Some companies offer custom discreet packaging options. This allows businesses to create packaging that is specifically designed to meet their needs.
Customer Service

Our shop is providing support to both prospective and existing customers. Our Customer service professionals commonly answer customer questions through in-person, phone, email, live chat, and social media interactions. 

We are available 24/7 to help go through any difficulties one our website and we make sure to keep in touch until your package arrives its prescribed destination.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS